Any long delivery delays are caused by The Canada Border Services Agency.
I now ONLY offer EMS as a shipping option to Canada.
This appears to have resolved most of the delays caused by The Canada Border Services Agency.
We take NO responsibility for delivery issues caused by customers entering the wrong address in the checkout page
BulkActives is a part-time business. Orders are processed and mailed on Saturdays. (TimeZone Order Deadline Chart)
We sell COSMETIC RAW MATERIALS, which are meant to be used at an appropriate percentage in a cosmetic formulation of your devising. Please do not order our products unless you know how to formulate creams and lotions with it!
NO PROBLEM! Just email me, and I will sort it all out.
Please check your JUNK mail folder for our emails, and mark them as NOT SPAM.
Failing to do so will result in NOT receiving ANY transaction / order status email updates.
Download our SIMPLE RECIPE CALCULATOR (MS Excel)
PLEASE, PLEASE, PLEASE READ THIS!!!!
Please READ this before placing an order, and select the CORRECT shipping option for your country at checkout!
Due to Wuhan Pneumonia Virus (aka Covid-19) border restrictions and a reduction or cancellation of flights by airlines, we CAN ONLY ship to the counries listed below!
We have also been advised to expect delivery delays at your end, and yes, that INCLUDES USA customers!!!
UK customers, we are finally ABLE to ship to the UK.
We CAN ship to:
Registered Airmail and EMS:
NORTH AMERICA: USA (NOT including Hawaii and Guam), UK
ASIA: China, Japan, Korea, Vietnam,Thailand, Malaysia, Singapore, Hong Kong, Macau, Philippines
EUROPE: France, Netherlands, Germany, Poland, Denmark, Norway, Finland
EMS only ! (Do NOT select Registered Airmail at checkout)
NORTH AMERICA: Canada
EUROPE: Belgium, Switzerland, Sweden, Czech, Italy
OCEANIA: New Zealand, Australia
Registered Airmail only!
Cambodia, Spain, Austria, Slovakia, Bahrain, Turkey, Saudi Arabia, United Arab Emirates, Lithuania
IMPORTANT: If your country is NOT in the above lists, then we CANNOT ship to you at the moment.
If your country does not accept Registered Airmail, then do NOT select it from the shipping options at checkout!
We process orders on Saturdays
Shipping costs are calculated automatically by our shopping cart.
International shipping charges are based upon the package weight and the location, as determined by our Post Office, using PayPal's international exchange rates.
You can calculate your exact shipping chares in our shopping cart, before checking out
Yes, EMS mail has full tracking.
Registered mail ONLY shows limited data. USPS does NOT offer tracking for registered mail anymore.
Note that some orders may be delayed if held by customs for additional inspection. Your Post Office has no information on specific items awaiting customs inspection. Once an item clears customs, it is handed over to your Post Office for delivery, at that stage they will be be able to add your mail to their system, and data will show on their tracking website.
We request that you contact your customs office and ask about import regulations and restrictions before placing your order. It is important for you to become familiar with Customs policies for your specific country before ordering. Customs regulations differ by country and not knowing their regulations can result in your order incurring high import duties, the delivery being delayed or even returned. Please check with your Customs office to see if your country permits the shipment of the products you are planning to order from us and if any additional licenses or permits are needed. You may have to pay import taxes and/or customs duties. You may also be required to pay a brokerage (handling) fee for the shipment. These charges are separate from your shipping charge and you will be billed directly for them.
Registred mail ONLY shows limited data. Note that some orders may be delayed if held by customs for additional inspection. Your Post Office has no information on specific items awaiting customs inspection. Once an item clears customs, it is handed over to your Post Office for delivery, at that stage they will be be able to add your mail to ttheir system, and data will show on their tracking website.
We used to have a problem with the seakelp jars leaking due to cracks. We are now using much stronger jars and this does NOT happen anymore.
When a bag of powder has burst we'll replace that product. Email us the details of the loss.
If there is a small hole in the side of the bag it usually means that your customs agents have taken out a small sample for inspection.
Mail is usually returned when:
If you can pay us via PayPal, then we will ship to your country.
Due to Covid 19 there are still some flight restrictions which means we canonot ship to all countries.